Reservation Officer
Yolla Hospitality Management
Duties & Responsibilities: 1. Handle reservations via phone, email, online booking platforms, and direct inquiries. 2. Enter and maintain accurate booking details in the property management system (Bookandlink). 3. Prepare for daily arrivals to ensure guest satisfaction (VIPs, Owners, special requests, packages/promotions, amenities, room type, rates). 4. Review daily departures to ensure proper ...