Monitor daily outlet operations (service and cleanliness).Ensure service standards and SOP are followed.Handle customer complaints in a professional way.Supervise and support the team during shifts.Arrange staff schedules and daily briefings.Maintain food and beverage quality.Control stock and minimize waste.Support sales targets and promote upselling....

Monitor daily outlet operations (service and cleanliness).Ensure service standards and SOP are followed.Handle customer complaints in a professional way.Supervise and support the team during shifts.Arrange staff schedules and daily briefings.Maintain food and beverage quality.Control stock and minimize waste.Support sales targets and promote upselling....