We’re looking for a passionate and detail-oriented Reservation Staff based in Bali!

If you have a hospitality background and love creating smooth guest experiences, we’d love to hear from you.

Responsibilities:

• Handle room reservations via phone, email, and online platforms.
• Ensure all reservation data is accurately recorded in the system.
• Provide clear information to guests regarding room availability, rates, and facilities.
• Coordinate with Front Office, Housekeeping, and other related departments.
• Manage booking modifications, cancellations, and special guest requests.
• Maintain excellent guest satisfaction through responsive and professional communication.

Qualifications:

• Minimum high school diploma; Diploma/Bachelor’s degree in Hospitality or related field is preferred.
• At least 1 year of experience in a similar position.
• Good command of English, both written and spoken.
• Proficient in computer use and reservation systems (OTA, PMS is a plus).
• Detail-oriented, well-organized, and strong administrative skills.
• Able to work independently and as part of a team.

Send your CV and a short cover letter to:

assistant@seedgroup.asia / Whatsapp +6281125511101

Subject: Reservation Staff – Your Name