Main Scope and General Purpose of Job:

The Public Area Supervisor is responsible for assisting the Operational Leader in the overall day to day operations of the Bali Zoo's whilst on duty. At all times the Public Area Supervisor is expected to lead by example their behaviour and performance must be without fault. Their guest service standards must be the benchmark that sets the levels to be attained by all staff.

Direct Responsibilities:

- The Public Area Supervisor is responsible and accountable, under the direction of the Operational Leader for the efficient overall day to day operation of the Bali Zoo's whilst on duty. They are to maintain the highest standard of guest service and satisfaction. The Public Area Supervisor is responsible for emergency the team spirit and motivation all staff. They must also be fair and just in any staff disciplinary action required. The Public Area Supervisor is also expected to be a “hands on” supervisor.

- By this, we expect that they be prepared to lend “hands on” assistance if a Bali Zoo's area becomes very busy. It must be emphasizes that this “hands on” assistance must be approached with the “Properties & facilities as a whole” in mind and must not be detrimental to the efficient operations of other areas.

- As a representative of senior management, Public Area Supervisor will be called upon to deal with guest problems or complaint related to the maintenance of the facilities & services.

- Handles time book.

- Passes company policies and rules down to men.

- Do odd jobs as required.  

Required Skills : 

- Good English in both oral and written

- Candidate must possed at least a Senior High School or Associate degree on Tourism Field

- Love to work outdoors 

- Good physical and mental to work extended periods in the field

- Ability to keep calm and coold head in fast paced, stressful situation 

- Good report writing skills 

- Computer literate

- Good interpersonal skills, communication skills and pleasant.

Job's Requirements & Information :

- Age Range : maximum 35 years old ,with 2 - 3 years experience at the same position.

- For Indonesia nation only