We are looking for a Front Office Supervisor who is passionate about hospitality and guest experience to join our resort team in Rote Island.

Job Responsibilities:

• Supervise and coordinate daily Front Office activities

• Ensure smooth and professional guest service

• Handle guest requests, questions and complaints

• Support and guide the Front Office team

• Coordinate with other departments to ensure smooth operations

• Assist with office-related administrative tasks

• Act as an HR representative for day-to-day employee matters and communication

• Support management with basic HR and administrative coordination

Requirements:

• Previous experience in Front Office / hospitality, preferably at supervisory level

• Priority will be given to candidates currently based in Kupang

• Good communication and interpersonal skills

• Well-organized, responsible and proactive

• Able to work independently and solve problems effectively

• Comfortable communicating with guests and employees

• Basic administrative and HR knowledge is an advantage

• Good command of English is preferred

How to Apply

Please send your CV and a brief cover letter by email with the subject line “Front Office Supervisor”.