About the role

We are seeking an exceptional Concierge Service professional to join our team at EVDEkimi Real Estates' in Ubud, Bali. As a Concierge Service team member, you will play a vital role in providing outstanding customer service and support to our guests, ensuring their stay with us is exceptional. This is a contract role, offering flexibility and the opportunity to be part of a dynamic and expanding hospitality business.

What you'll be Doing

• Greeting and welcoming guests with a friendly and professional demeanor
• Assisting guests with check-in and check-out procedures
• Responding to guest inquiries and requests promptly and effectively
• Recommending local attractions, activities, and dining options to enhance the guest experience
• Coordinating and arranging various guest services, such as transportation, reservations, and concierge requests
• Maintaining accurate records and documentation related to guest interactions and services provided
• Collaborating with the broader team to ensure a consistently high level of customer service

What We're Looking for

• Previous experience in a customer service or hospitality role, preferably in a concierge or front desk capacity
• Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Proficiency in English, both written and verbal, with the ability to communicate effectively in other languages an advantage
• Familiarity with the local area and knowledge of popular attractions, activities, and dining options
• A professional, friendly, and welcoming demeanor, with a genuine interest in providing a memorable guest experience

What We Offer
At EVDEkimi Real Estates', we are committed to creating an environment where our employees can thrive. In addition to a competitive salary, we offer a range of benefits and opportunities, including :

• Opportunities for career development and growth within the company
• A supportive and collaborative team environment
• Flexible working arrangements to support work-life balance
• Access to discounts and special offers at our partner businesses
• A commitment to employee wellbeing and work-life balance

Send your CV to: nirmala@evdekimi.com