Reservation

FINNS Beach Club Bali

We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic Reservation to bring their energy and enthusiasm to create unforgettable service and party experiences for our guests.

Summary:

FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.

Location: Bali, Indonesia

Responsibilities:

  • Handle incoming reservation requests via phone, email, or online booking systems
  • Provide information about club amenities, services, availability, and rates
  • Assist guests in making, modifying, and canceling reservations
  • Ensure accurate entry of reservation details into the booking system
  • Communicate special requests or preferences to relevant departments (e.g., seating preferences, dietary restrictions)
  • Upsell additional services or packages to enhance the guest experience
  • Resolve guest inquiries, issues, or complaints in a timely and professional manner
  • Maintain up-to-date knowledge of club policies, events, and promotions
  • Collaborate with other departments (e.g., food and beverage, guest services) to ensure seamless operations

Requirements:

  • Excellent communication and customer service skills
  • Experience with reservation systems and booking software
  • Ability to multitask and handle high-pressure situations
  • Detail-oriented with strong organizational skills
  • Previous experience in hospitality or a similar role is preferred

Perks and benefits:

  • An opportunity to work in a world-renowned beach club
  • Growing your skills and the possibility of growing within the company
  • Fast growing company
  • Competitive salary package
  • FINNS Bali Membership
  • BPJS and insurance Mandiri healthcare

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