We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic Reservation to bring their energy and enthusiasm to create unforgettable service and party experiences for our guests.
Summary:
FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.
Location: Bali, Indonesia
Responsibilities:
- Handle incoming reservation requests via phone, email, or online booking systems
- Provide information about club amenities, services, availability, and rates
- Assist guests in making, modifying, and canceling reservations
- Ensure accurate entry of reservation details into the booking system
- Communicate special requests or preferences to relevant departments (e.g., seating preferences, dietary restrictions)
- Upsell additional services or packages to enhance the guest experience
- Resolve guest inquiries, issues, or complaints in a timely and professional manner
- Maintain up-to-date knowledge of club policies, events, and promotions
- Collaborate with other departments (e.g., food and beverage, guest services) to ensure seamless operations
Requirements:
- Excellent communication and customer service skills
- Experience with reservation systems and booking software
- Ability to multitask and handle high-pressure situations
- Detail-oriented with strong organizational skills
- Previous experience in hospitality or a similar role is preferred
Perks and benefits:
- An opportunity to work in a world-renowned beach club
- Growing your skills and the possibility of growing within the company
- Fast growing company
- Competitive salary package
- FINNS Bali Membership
- BPJS and insurance Mandiri healthcare
Closed! Informasi lowongan ini sudah tidak tersedia lagi. Silahkan pilih lowongan terbaru.