Bali Staff Solutions

A villa in Dubai is looking for a talented and enthusiastic Concierge (Full-time)


  • Welcome customers upon entrance and confirm reservations
  • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
  • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
  • Arrange and manage appointments, events, excursions, transportations etc
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls
  • Respond to complaints and find the appropriate solution
  • Process important queries and manage customer expectations in a polite and friendly manner


  • Indonesian citizen
  • Fluent in written and verbal English communication
  • Proven experience working as a Concierge or in a similar role
  • Exceptional ability to create a welcoming & clean environment
  • Willing to travel with the owner
  • Willing to live in
  • Excellent interpersonal and communication skills
  • Polite and confident with a great deal of patience
  • Ability in multitasking and time-management
  • Aptitude in resolving issues with a customer-focused orientation

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