What you'll be doing

• Manage and oversee the daily operations of the front office, including reception, concierge, and guest services
• Ensure efficient check-in and check-out procedures, room allocation, and guest inquiries
• Supervise and train front office staff to provide excellent customer service
• Develop and implement policies and procedures to improve front office operations
• Collaborate with other departments to address guest concerns and resolve issues
• Manage the front office budget and monitor financial performance
• Analyse front office data and provide reports to resort manager
• Ensure compliance with hotel policies, procedures, and industry regulations

What we're looking for :

• Bachelor's degree in Hotel Management or a related field
• Minimum 5 years of experience as a Front Office Manager in a similar hotel or resort setting
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Proficiency in using hotel management software and other relevant technology
• Knowledge of hospitality industry standards and best practices
• Ability to work under pressure and manage multiple tasks simultaneously
• Willing to be placed in Lembongan Island.

What we offer :

• Basic Salary
• Position Allowance
• Housing Allowance
• Service Charge
• Boat Transfer Covered