Job Overview:

Responsible for overseeing daily restaurant operations, ensuring excellent guest service, efficient operations and high standards of food and beverage quality. This role focuses on managing the team, maintaining service excellence and maximizing revenue while ensuring guest satisfaction.

Key Responsibilties:

Manage and supervise daily restaurant operations to ensure smooth and efficient service

Ensure Excellence guest experience by maintaining high service standards

lead train and motivate the restaurant team including supervisors, captains and service staff

Monitoring food and beverage quality presentation and service standards

Coordinate with the kitchen team to ensure smooth service flow

Manage staff scheduling, attendance and performance evaluations

Control operation costs, inventory and stock management

Ensure complience with health, safety, and hygiene standards

Handle guest feedback, complaints and service recovery professionaly

Indonesian citizen (WNI)

Minimum 3 - 5 years experience in a similiar position in hotel, resort or restaurant

strong leadership and team management skills

Excellent communication and customer service skills

Good understanding of restaurant operations, service standards & food safety

Fluent in english (spoken & written)

Hospitality or hotel management background is preferred