We are looking for a receptionist to join our FO team.

Qualifications:

• Minimum High School diploma or equivalent.
• At least 1 year of relevant experience as a Receptionist.
• Fluency in English (both spoken and written) to assist international guests.
• Proficient in operating Front Office Systems (PMS, Reservation Software, or Booking Management tools).
• Excellent communication and interpersonal skills.
• Professional appearance and service-oriented attitude.
• Basic computer literacy (Ms. Office).

Responsibilities:

• Manage guest arrivals, departures, and bookings using the Front Office System.
• Communicate effectively with local and international guests to provide information and assistance.
• Ensure all guest data and transactions are accurately recorded in the system.
• Handle phone calls and inquiries professionally in both Indonesian and English.
• Maintain a clean and tidy reception area.